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Contact Us

Office Closure: The Iowa Student Loan office will be closed Thursday, Nov. 22 and Friday, Nov. 23 for the holiday.

By Mail

General Correspondence and Forms
P.O. Box 659703
West Des Moines, IA 50265-0970

By Phone

Corporate Office Private Loan
General Questions
Private Loan
Application Support
(855) 811-9849 (844) 268-2203 (800) 542-6005
8 a.m.–4:30 p.m. Mon.–Fri. 8 a.m.–6 p.m. Mon.–Thurs.
8 a.m.–4:30 p.m. Fri.
8 a.m.–4:30 p.m. Mon.–Fri.

All times are Central.

By Fax

Send faxes to (515) 471-3996.

By Email

To protect your privacy, Iowa Student Loan does not provide account-specific information via unsecure email.

General Questions Technical Support
Email general questions that do not contain personal or account information. Request password or login assistance.
Send a general email. Request assistance.

In Person

Office Location
6775 Vista Drive
West Des Moines, IA 50266-9305
8 a.m.–4:30 p.m. Mon.–Fri.

Financial Aid Representatives

Contact School and Lender Services.

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6775 Vista Drive, West Des Moines, IA 50266-9305
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