Careers

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ISL Education Lending is looking for a school liaison to generate student loan volume in the state of Illinois and lead loan program relationships with the Illinois State Treasurer’s Office, Illinois Student Assistance Commission, Illinois Association of Student Financial Aid Administrators, Illinois School Counselor Association and other Illinois-based education organizations that are stakeholders in or influencers with the program.

ISL Education Lending is the name under which Iowa Student Loan Liquidity Corporation does business. We are all about success — students looking for funding, borrowers needing assistance repaying loans and consumers navigating the student loan landscape. That success starts with you.

As an employee:

• You will receive in-house training, mentoring and opportunities for advancement.
• You will be empowered to share your ideas and creativity.
• You will earn a competitive wage with excellent workplace benefits.
• You will enjoy a casual workplace with opportunities for fun and team-building.

Job Responsibilities

The qualified candidate will:

• Develop and maintain strong relationships with all entities directly or indirectly involved with the Illinois Partnership Loan Program.
• Build and maintain strong relationships with school personnel and market all application loan programs offered by ISL Education Lending to colleges through in-person and virtual visits.
• Attend all necessary conferences as determined by the department director.
• Have a strong understanding of the ELMSelect and FastChoice systems.
• Stay abreast of state and federal changes that could impact ISL programs.
• Be active in all relevant state professional associations, such as the Illinois Association of Student Financial Aid Administrators, Illinois School Counselor Association and Illinois College Access Network.
• Market ISL’s financial literacy tools to the appropriate entities within the state.
• Assist in adhoc projections within the department.

Competencies

The qualified candidate will have:

• Superior written and verbal communication skills.
• The ability to act independently and handle multiple tasks and priorities.
• The ability to travel as needed to perform the work required by the position.

Qualifications

The qualified candidate must have:

• A four-year degree (preferred) in a related area.
• Experience in a leadership position, preferably in the financial aid industry, financial services industry, a call center or equivalent.

Physical Activities/Working Conditions

The position requires the employee to:

• Sit frequently.
• Use office equipment including a personal computer, keyboard and mouse.
• Interact frequently with others in person, over the phone, virtually and via email and other devices.
• Occasionally work variable hours as required.
• Travel to conferences and for occasional overnight stays as needed for business development.

To apply for this position, please complete the employment application (PDF) and send it with a cover letter and resume to mboender@studentloan.org

Iowa Student Loan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veteran status.

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Aspire Servicing Center, the loan servicing area for ISL Education Lending, is looking for a customer service representative to underwrite private loan applications using established underwriting criteria.

ISL Education Lending is the name under which Iowa Student Loan does business. We are all about success — students looking for funding, borrowers needing assistance repaying loans and consumers navigating the student loan landscape. That success starts with you.

As an employee:

• You will receive in-house training, mentoring and opportunities for advancement.
• You will be empowered to share your ideas and creativity.
• You will earn a competitive wage with excellent workplace benefits.
• You will enjoy a casual workplace with opportunities for fun and team-building.

Job Responsibilities

The qualified candidate will:

• Inspect loan applications and supporting income documentation.
• Underwrite private loan applications.
• Analyze credit reports.
• Process applicant correspondence and respond to email requests.
• Take incoming telephone calls and make outgoing telephone calls to applicants.
• Assist applicants by troubleshooting online application issues.
• Process guarantor repurchase and onboarding/conversions of loans.
• Perform other duties as assigned.

Competencies

The qualified candidate will have:

• Have outstanding oral and written communication skills.
• Be detail-oriented with the ability to work with minimal supervision.
• Be task-oriented and a dependable team player.

Qualifications

The qualified candidate must have:

• A minimum of a high school diploma or equivalent. Associate degree or higher preferred.
• One year of customer service experience preferred.
• Keyboarding of 30+ WPM.
• Proficiency in general PC skills, including Windows-based programs and typing.

Experience reviewing tax forms is helpful.

Physical Activities/Working Conditions

The position requires the employee to:

• Sit frequently.
• Use office equipment including personal computer, keyboard and mouse.
• Frequently interact with others in person, over the phone and via email and other devices.
• Occasionally work variable hours, including expanded hours during the peak season July through September.

To apply for this position, please complete the employment application (PDF) and send it with a cover letter and resume to recruitment@aspireresourcesinc.com

Iowa Student Loan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veteran status.

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Aspire Servicing Center, the loan servicing area for ISL Education Lending, is looking for a default resolution specialist to take inbound calls and make outbound calls to customers. The default resolution specialist attempts to collect defaulted balances on private student loans and set up customers on voluntary monthly payment arrangements.

ISL Education Lending is the name under which Iowa Student Loan does business. We are all about success — students looking for funding, borrowers needing assistance repaying loans and consumers navigating the student loan landscape. That success starts with you.

As an employee:

• You will receive in-house training, mentoring and opportunities for advancement.
• You will be empowered to share your ideas and creativity.
• You will earn a competitive wage with excellent workplace benefits.
• You will enjoy a casual workplace with opportunities for fun and team-building.

Job Responsibilities

The qualified candidate will:

• Learn student loan information.
• Take and pass quizzes throughout the training process.
• Attain proficiency in navigating the loan servicing systems.
• Receive and make telephone calls regarding defaulted student loans.
• Negotiate monthly payments and encourage customers to sign and return applicable agreements.
• Demonstrate outstanding phone communication skills.
• Update the computer system quickly and accurately.
• Comply with the Fair Debt Collection Practices Act, Iowa Consumer Credit Code, Telephone Consumer Protection Act and other applicable state and federal laws.
• Exercise effective time management.
• Perform other duties as assigned.

Competencies

The qualified candidate will:

• Have a positive mental attitude.
• Be detail-oriented with good time management skills and strong work ethic.
• Have excellent telephone etiquette and negotiation skills.
• Be able to learn, retain and utilize a large body of financial and regulatory information.
• Be proficient in general PC skills, including Windows-based programs and typing.

Qualifications

The qualified candidate must have:

• A minimum of a high school diploma or equivalent. Associate degree or higher preferred.
• Keyboarding of 25+ wpm.
• Excellent attendance and punctuality.

Physical Activities/Working Conditions

The position requires the employee to:

• Sit full time.
• Be logged in to the phone system for the entire shift (minus breaks and lunch).
• Use office equipment including personal computer, keyboard and mouse.
• Frequently interact with others in person, over the phone and via email.

To apply for this position, please complete the employment application (PDF) and send it with a cover letter and resume to recruitment@aspireresourcesinc.com

Iowa Student Loan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veteran status.