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Aspire Servicing Center, the loan servicing area for Aspire Resources Inc., is looking for a mail support inbound specialist to process all incoming corporate mail. The specialist will scan, index, process and respond to customer mail received from the U.S. Postal Service, from fax and from email.
Aspire Resources Inc. is wholly owned by Iowa Student Loan Liquidity Corporation. We are all about success — students looking for funding, borrowers needing assistance repaying loans and consumers navigating the student loan landscape. That success starts with you.
As an employee at ISL:
- You will receive in-house training, mentoring and opportunities for advancement.
- You will be empowered to share your ideas and creativity.
- You will earn a competitive wage with excellent workplace benefits.
- You will enjoy a casual workplace with opportunities for fun and team-building.
Job Responsibilities
The qualified candidate will:
- Open and sort all incoming corporate mail.
- Scan and index customer correspondence received from incoming mail, faxes and emails.
- Process customer return mail.
- Process incoming customer correspondence (e.g., address change, name change, third-party authorization, letter and other actions).
- Pick up and deliver intraoffice mail.
- Process paid-in-full files.
- Process exit interviews.
- Perform error resolution for uploaded documents and from internal departments.
- Complete various private loan origination control reports and tasks during peak application periods.
- Work various departmental control reports.
- Perform other duties as assigned.
Competencies
The qualified candidate will:
- Detail-oriented and able to work under deadlines.
- A dependable team player.
- Dependable, reliable and flexible.
Experience with various Office applications helpful.
Qualifications
The qualified candidate must have:
- A minimum of a high school diploma or equivalent.
- The ability to type 45 WPM with accuracy.
Physical Activities/Working Conditions
The position requires the employee to:
- Sit full-time with varying durations of walking or standing.
- Use office equipment including personal computer, keyboard and mouse.
- Have the ability to lift 30 pounds.
- Work occasional required variable hours.
To apply for this position, please complete the employment application (PDF) and send it with a cover letter and resume to recruitment@aspireresourcesinc.com
Aspire Resources Inc. is an equal opportunity employer. As a certified contractor with the State of Minnesota, Aspire Resources Inc. complies with Minnesota Human Rights Act §363A, and will not discriminate against any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, status regarding public assistance, or any other characteristic protected by law.
