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Contact Us

Office Closure: The Iowa Student Loan office will be closed Monday, Jan. 21 for the holiday.

By Mail

General Correspondence and Forms
P.O. Box 659703
West Des Moines, IA 50265-0970

By Phone

Corporate Office Private Loan
General Questions
Private Loan
Application Support
(855) 811-9849 (844) 268-2203 (800) 542-6005
8 a.m.–4:30 p.m. Mon.–Fri. 8 a.m.–6 p.m. Mon.–Thurs.
8 a.m.–4:30 p.m. Fri.
8 a.m.–4:30 p.m. Mon.–Fri.

All times are Central.

By Fax

Send faxes to (515) 471-3996.

By Email

To protect your privacy, Iowa Student Loan does not provide account-specific information via unsecure email.

General Questions Technical Support
Email general questions that do not contain personal or account information. Request password or login assistance.
Send a general email. Request assistance.

In Person

Office Location
6775 Vista Drive
West Des Moines, IA 50266-9305
8 a.m.–4:30 p.m. Mon.–Fri.

Financial Aid Representatives

Contact School and Lender Services.

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6775 Vista Drive, West Des Moines, IA 50266-9305
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