Contact Us

By Mail

General Correspondence and Forms
P.O. Box 659703
West Des Moines, IA 50265-0970

By Phone

Corporate Office	Private Loan General Questions	Private Loan Application Support
(855) 811-9849	(844) 268-2203	(800) 542-6005
8 a.m.–4:30 p.m. Mon.–Fri.	8 a.m.–6 p.m. Mon.–Thurs. 8 a.m.–4:30 p.m. Fri.	8 a.m.–4:30 p.m. Mon.–Fri.

All times are Central.

By Fax

Send faxes to (515) 471-3996.

By Email

To protect your privacy, Iowa Student Loan does not provide account-specific information via unsecure email.

General Questions	Technical Support
Email general questions that do not contain personal or account information.	Request password or login assistance.
Send a general email.	Request assistance.

In Person

Office Location
6775 Vista Drive
West Des Moines, IA 50266-9305
8 a.m.–4:30 p.m. Mon.–Fri.

Financial Aid Representatives

Contact School and Lender Services.

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Subject to credit approval, loans are made by Iowa Student Loan or Bank of Lake Mills. Bank of Lake Mills does not have an ownership interest in Iowa Student Loan. Bank of Lake Mills is not affiliated with the school you attended or are attending. Bank of Lake Mills is Member FDIC. Loan servicing, including billing and other customer service, will be provided by Aspire Servicing Center.