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Online Policies

Your privacy and security are very important to us. View the policies listed below to learn more about how we collect, use, disclose and secure information about you.

Customer Awareness Information

Iowa Student Loan Liquidity Corporation d/b/a ISL Education Lending will not request personal information, such as account numbers, passwords, personal identification information or other confidential customer information, by email or text messaging.

Fraudulent emails may appear as though they come from us. Do not respond to any email communications that request any type of personal or confidential information, and do not go to or select any links provided in such an email.

If we need to contact you, it will be done in a manner that protects your personal and confidential information, and the company will clearly identify itself. We work hard to protect your confidential information.

View the Customer Privacy Notice.

See our Online Privacy Statement.

Account Access Agreement

If you have an online account review the Online Account Access Agreement Terms and Conditions.

Identity Theft and Online Fraud

Learn more about how to protect yourself from these risks and what to do if you suspect you are a victim.

Visit our Identity Theft and Online Fraud page.

Supported Browsers

For the best experience, we support the most current version of the following browsers: Chrome, Edge, Safari and Firefox. We recommend using those browsers on devices running publisher-supported versions of IOS, Android, Windows and Macintosh OS. We further recommend trying different browsers with the assistive technology of your choice to determine which combination works best for you.

For More Information

If you have questions about this privacy and customer awareness information, please contact:

Privacy Department
P.O. Box 659704
West Des Moines, IA 50265-0970
(800) 507-3814 or